Troubleshooting
Investigate pending, failed, partial, or unexpected operations and check their status before deciding what to do next.
Start here if an operation is pending, failed, partial, or inconsistent with the displayed balances, or if the interface behaves unexpectedly.
Check service status
Check the Proxima status page for incidents or maintenance before reporting a bug. You can also open it from the service-status indicator in Proxima’s bottom bar.
Diagnose the result
- Stop submitting the same action to the affected wallets or launch.
- Open Activity and find the matching entry or transaction hash.
- Compare the Proxima status, explorer result, and affected balances to identify what completed.
For wallet funding, inspect the existing task’s funded destinations and available Rescue or Cancel action before creating another plan. Fund Wallets
Report a problem
If you still need to report a problem, follow Report a problem to submit it from Proxima.